bc-logo
hello world!
Help Terms & Conditions - Rewards and Bonus

Complete guide: Learn about Bitcasino bonus conditions

If you're a newbie to Bitcasino or simply seeking help for your online casino experience, our casino Help Centre is here to assist you! We offer wide casino support for all your gaming needs. Our online casino Japanese support is ready to provide answers and guidance anytime you need it.

Known for its great user-friendly interface and diverse game catalogue, Bitcasino is a premiere crypto betting platform enjoyed by bettors all over the world. To get the most out of your gambling experience on the site, explore and claim Bitcasino’s exciting bonuses and promotions as well before you bet!

As you claim these bonuses, it’s essential to learn the ins and outs of the site’s online casino bonus terms and conditions first so you know how to maximise them. Have a look at the Bitcasino bonus conditions before activating them when you read more below.

What are the bonus and reward terms at Bitcasino?

Each of Bitcasino’s bonuses and rewards has specific terms and conditions, like how other online casino bonuses work. Here are some of the most common Bitcasino bonus conditions:

  • You can earn bonuses when you participate in Bitcasino’s events. These can be in the form of special promotions or game tournaments.
  • If you have a Casino Boost, you can earn perks depending on the percentage.
  • You can also earn points in the Bitcasino Loyalty Club program. These accumulated points can be used to claim specific bonuses or rewards that the site offer.​​

Across the Bitcasino platform, you have three primary types of bonuses to choose from. These are the free spins (mostly for slot games), free chips for the table games, and cash rewards that are directly sent to your Bitcasino account.

Are there wagering requirements for Bitcasino rewards?

Casino bonus requirements are basically the conditions you need to fulfil in order to claim a bonus or reward. These vary for every bonus and platform, so always make sure to check them before you bet. 

Bitcasino has varying wagering requirements depending on what reward you’ll be aiming for. For instance, the site offers reward money with wagering requirements. Players need to use the reward and the potential winnings from it at Bitcasino a specific number of times before they can withdraw. 

The reward money is required to be used in Bitcasino games, but the amount depends on the game category:

  • Slots - 100% 
  • Table games - 20%
  • Live-dealer games - 20%.

This means that players need to bet 100% of their reward in slot games in order to withdraw their winnings from it.  

Knowing the wager requirements allows you to adjust your gameplay so you can claim the rewards as quickly as possible. Take note as well that there are specific games you need to place bets on. Try to focus your gambling time on them first to claim your bonuses right away.

You can also claim rewards through the points you’ve earned in the Bitcasino Loyalty Club programme. Earn points simply by playing your favourite games on the platform and climbing the tiers to get better rewards and more offers.

How to claim and redeem Bitcasino rewards?

Enhance your gambling experience at Bitcasino by enabling and claiming your rewards on the platform. To make sure all your rewards are used, you can only enable one reward at a time. Once you’ve claimed your reward, you can activate another. 

Here are the steps on how to claim and redeem rewards at Bitcasino:

Step 1

Click your username at the top-right corner of the page. This will take you to your Accounts page, where you can see various tabs:

  • Loyalty , Rewards, Tournaments, Boosts, Account, Security, Settings, Notifications, Refer A Friend
Step 2
Click the ‘Rewards’ tab to see the bonuses you can claim.
Step 3

Choose a reward you want to activate and click ‘Enable’. There might be a waiting requirement you need to fulfil.

For instance, after clicking Enable, the reward might require you to deposit a specific amount to activate it. The minimum deposit amount is already displayed on the page. Click ‘Deposit’, and top up your account.

Step 4
After fulfilling the requirements, click ‘Claim reward’ on the top right corner of the page.
Step 5

If you want to claim a different reward, click ‘Disable’ on your current chosen reward first before enabling another one. This lets you get back to the previous reward if you still want to claim it for another time. 

You can also choose to click ‘Forfeit’ if you want to claim another reward but this means your current one will disappear in your Rewards section.

What is the minimum deposit required to claim a bonus at Bitcasino?

Gambling at Bitcasino with bonuses can be the key to getting the best rewards. The minimum deposit amount for Bitcasino bonuses is 50 USDT. Deposits below this number will let you place bets, but they won’t activate the bonuses, especially the welcome offer.

Why are the terms and conditions for rewards and bonuses different for VIP players?

At Bitcasino, you can be either a regular player or a VIP, and the bonuses work differently between the two based on the Bitcasino bonus offers conditions. If you’re a regular bettor aiming for more rewards, you can do the following:

  • Check the site’s promotions page constantly to make sure you don’t miss any special offers or events. 
  • Earn as many loyalty points in the Loyalty Club as you can so you can climb up tiers and activate multipliers. These points can be used to claim rewards on the platform.

However, keep in mind that these actions still won’t give you access to VIP bonuses and rewards if you’re a regular bettor. Bitcasino VIPs get access to both the regular bonuses and exclusive offers since these players are considered the site’s loyal high rollers. The VIP status is acquired through invitation from the platform as well. This means that the T&Cs of Bitcasino VIPs are different since their gameplay is not similar to a regular or casual player.

What happens if I don’t meet the Bitcasino bonus terms and conditions?

Not meeting the Bitcasino rewards terms and conditions won’t allow you to use the bonuses. Those were set because you must meet them to get your hands on the incentives. 

For example, the Welcome Back bonus at Bitcasino bonus requires you to wager 35 times before making a withdrawal. This means that while you already receive your bonus in your account, you can’t withdraw it right away. 

Wager requirements are not the only factor to consider at Bitcasino; you should also look into the Terms and Conditions (T&Cs) of each offer. Here are the most common factors to look into:

  • Accepted/restricted games — There are specific games that are included in the conditions. Make sure that you’re betting on the accepted games first. 
  • Bet limits — These are displayed right away in the T&Cs, sometimes with a specific currency. 

Can I cancel my bonus rewards once I’ve activated it?

As soon as you activate the bonus rewards at Bitcasino, there is no way you can cancel it. In the Bitcoin casino bonus rewards conditions, it is stated there that you cannot pull out of the bonuses you have already activated. They apply until you finish using the bonus or when you time out from using it. 

What are the bonuses available at Bitcasino?

Now that you have become more knowledgeable with the T&C about general bonuses on the platform, you should also know what bonuses are available to you. Here are some of the best perks you can get from Bitcasino:

Welcome bonus

After creating an account on the platform, you can get the Welcome bonus, which is a big boost for you, as you can have a strong start to your gameplay. The deposit match is the perk given to you, where the deposit you place could double or even triple with the 200% limit. 

At the same time, you can also get a few Free Spins for your gameplay, allowing you to play without placing a bet. Keep the Welcome bonus in mind, as you can elevate your gameplay to the highest level even if you’re just new to Bitcasino.

Referral Bonus

Get a unique referral link that you can share with potential gamblers and encourage them to sign up to Bitcasino. Redeem the code and get rewarded with some good rewards like cash, free bets, or even a cashback bonus that gives you a cut of the losses you suffered.

If you give out the codes to players who are in the same IP address, both of you might get flagged and banned from Bitcasino. Recommend the platform to people who are not living with you for a successful referral process.

Casino Boost

Add more winnings by a displayed percentage for a set period. A banner on the stage page with details shows what game you should target, and you are given the metrics for the boost percentage, boost time, and the amount.

Loyalty Club

Get an unmatched gambling experience as you become a part of Bitcasino’s Loyalty Club programme. The more points you earn, the higher tier levels you reach, and the better perks and rewards you can claim. 

How do you earn points?

Simply place a bet on Bitcasino using the platform’s various games. 1 USDT bet = 5 points. This means placing a single bet of 4 USDT will earn you 20 points right away.

New bettors start at a beginner level with 0 points and advance to higher levels once they reach the minimum number of points required per tier. Here are the levels of Bitcasino’s Loyalty Club and the points required to achieve it:

  • Beginner — 0 points
  • Fan — 5 points
  • Expert — 3,750 points
  • Master — 30,000 points
  • Guru — 250,000 points
  • Legend — 750,000 points
  • Hero — 3,750,000 points

You earn milestone rewards in the programme, which are in the form of:

  • Free spins and free chips - After meeting the requirements, you can earn some free spins that help you play the games without spending your money.
  • Cashback rewards - Receive a cut of the funds you spent on the games you lost. This softens the blow of your losses, allowing you to gain back some of your bets.

While it’s exciting to claim rewards from the Loyalty Club, it’s important to remember that both rewards and tier points reset. Make sure to always check your rewards and claim them within the month of receiving them.

What should I do if I encounter an issue with the bonuses?

When you suddenly encounter an issue with the bonuses, you can rely on the help centre. If you need more information, it might be best to talk to the site’s customer service staff. Here are the steps you should take if you’re encountering some issues with the bonuses: 

Live Chat

Bitcasino has a 24/7 live chat support service that has a bot that has the answers to the most common questions. This is where you get the most basic information to help you, and can be quite helpful when your problem is not as critical. 

Here are the steps you should follow to use it: 

  1. Open the sidebar by clicking the small arrow button you can see in the top-left corner.
  2. Scroll down and find the ‘Support/Live Chat’ button on the sidebar.
  3. You can see a pop-up chat window in the lower-right corner of the site.
  4. Choose the language you want to use to talk to the chatbot.
  5. Bring up your concerns regarding your bonus concerns and wait for instructions.

Email

If you want to contact the team behind Bitcasino, this is the right way to approach it. You won’t receive a quick reply like the live chat, but you are getting an answer from a real person. Here are the steps you need to follow to get the insightful answers from the team:

  1. Email Bitcasino’s support service by sending a message to [email protected]
  2. Compose an email with specific questions and examples to help the team resolve the issue you want to address. 
  3. Bitcasino’s support team will respond as soon as they can, depending on the complexity of your issue with the bonuses.

Use the help centre and the frequently asked questions

If you do not want to talk to the chatbot or the team, you can browse the help centre to find some potential solutions to your issues. It might be present in the help centre, so browse the site and find the solutions in the FAQs. Here are the steps to using the help centre:

  1. Visit the Bitcasino website.
  2. Open the sidebar by clicking the arrow in the upper-left corner of Bitcasino.
  3. Scroll down and click the ‘Help Centre’ button, which can be found below the Live Chat button.
  4. You are redirected to the Help Centre, where you can search for the answers to your questions. Look for the ‘Your Rewards’ section and seek out a question about the bonuses.

Maximise your Bitcasino betting experience and claim rewards through bonuses!

With your knowledge of the bonuses at Bitcasino, you are in for a fantastic gaming experience. You can enhance your gameplay by capitalising on the bonuses and learning more about the terms and conditions present to get the perks.

Explore various bonuses offered at Bitcasino and keep thriving as a player to maximise the rewards you claim. The bonuses are there to help you, so ensure you’re familiar with the bonus conditions for a smooth process.

Frequently asked questions

Click your account name to the left of the ‘Deposit’ button. Click the ‘Rewards’ tab, where you have some of the best bonuses available on the market.
The bonuses’ duration varies, so it is best to look into the terms and conditions to learn about the timeframe of the bonuses you are using. Always remember that casino bonuses have expiration dates, so claim your rewards as soon as possible.
You cannot combine multiple bonuses, so you have to enable one reward/offer at a time.
No. It is exclusive to your account since you worked hard to earn it.
You can see the loyalty level progress by clicking on the Loyalty Club tab in the Account profile.
Yes, you can lose your level or tier, but you can’t get kicked out of the Loyalty Club. If you do not maintain your level for two months, you might lose your standing in the program.
EN new cta
bc-logo
©
2024
Bitcasino All Rights Reserved
Payment methods 
btc
ltc
trxethtetherxrpcardanodogebusdbnbton
Policy 
18+responsible-gambling
Language
English
CTA NEW 4.26
earthmagnifiercrossmenuchevron-down