Bitcasino Loyalty program terms: Full guide to rewards and levels
The Bitcasino Loyalty Program terms explain the rules for earning rewards as you play. Understanding these terms before you join is crucial so you know how to earn points and climb through levels. As you progress, you unlock great perks like free spins, cashback, and exclusive bonuses, all tailored to your gameplay.
The program is designed to offer fair and rewarding benefits for all players. To fully enjoy the benefits and make the most of your rewards, review the full Bitcasino loyalty terms and conditions to ensure a smooth and exciting experience at Bitcasino.
What are the terms and conditions for Bitcasino’s Loyalty Program?
The Loyalty Program at Bitcasino rewards players for real money bets made on the platform. Here's what you need to know:
How to earn loyalty points
When you play casino games with real money, you earn Loyalty points (LP) based on the amount you bet. The more you bet, the more LP you collect. For instance:
- Bet 1 USDT and earn 5 Loyalty points.
- Bet 0.1 USDT and earn 0.5 Loyalty points.
Loyalty program levels
- Level 1: Beginner – 0 points
- Level 2: Fan – 5 points
- Level 3: Expert – 3,750 points
- Level 4: Master – 30,000 points
- Level 5: Guru – 250,000 points
- Level 6: Legend – 750,000 points
- Level 7: Hero – 3,750,000 points.
Milestone rewards
As you collect Loyalty points, you can unlock milestone rewards. These rewards can include:
- Free spins
- Free chips
- Cashback.
Milestone rewards are unlocked at different stages depending on your level. For example, you need 3,750 points from Fan to Expert to unlock your next reward.
Point multipliers by level
As you move through the levels, the number of points you earn per bet increases. This means you get more rewards as you level up. Here's how the multipliers work:
- Level 1 (Beginner): 1x multiplier
- Level 2 (Fan): 1x multiplier
- Level 3 (Expert): 1x multiplier
- Level 4 (Master): 1.25x multiplier
- Level 5 (Guru): 1.5x multiplier
- Level 6 (Legend): 2x multiplier
- Level 7 (Hero): 3x multiplier.
Key points to remember
- Loyalty points reset every month, but you keep your level. For instance, if you’re Master level in November, your points will reset to 0 in December, but you still keep the Master level benefits for the whole month.
- To keep your level, you need to collect enough points each month. If you don’t, you’ll drop one rank the next month.
- If you’re currently using a bonus, your gameplay will not earn Loyalty points during that time.
- Check your loyalty progress and milestone rewards on the Loyalty Club tab in your account.
- Some games are not qualified for Loyalty points, so be sure to check the list of games that don’t count.
- Using cheating methods to earn points or rewards will result in a ban.
- The casino may change or cancel the Bitcasino Loyalty terms at any time. Always check for updates to ensure you’re up to date.
What levels can I reach in the Loyalty Program?
The Loyalty Program has seven levels that you can reach. As you play and earn more Loyalty points, you can climb to higher tiers, unlocking greater rewards and perks. Each rank offers different benefits and has specific requirements to move up.
Below is a simple overview of the Loyalty Levels, Points required, and multipliers that apply as you progress through the program:
Loyalty Levels | Level Points Required | Points Multiplier |
Level 1 | 0 points | 1x |
Level 2 | 5 points | 1x |
Level 3 | 3,750 points | 1x |
Level 4 | 30,000 points | 1.25x |
Level 5 | 250,000 points | 1.5x |
Level 6 | 750,000 points | 2x |
Level 7 | 3,750,000 points | 3x |
How to move up the levels
To move to the next level, you need to earn a certain number of LP by making real-money bets. The more you play, the more points you collect, and the higher you go. Each level gives you a multiplier that increases the amount of LP you earn per bet.
- Level 1 (Beginner): No points needed to start. You earn 1x points for every bet.
- Level 2 (Fan): You need 5 points to reach this level. The points multiplier is still 1x.
- Level 3 (Expert): This level requires 3,750 points. You continue to earn 1x points for each bet.
- Level 4 (Master): At 30,000 points, you get a 1.25x points multiplier, meaning you earn more points for each bet.
- Level 5 (Guru): 250,000 points will get you to Guru, where you earn 1.5x points for your bets.
- Level 6 (Legend): To reach this level, you need 750,000 points. The points multiplier is 2x.
- Level 7 (Hero): The highest level, requiring 3,750,000 points, gives you a 3x points multiplier.
Are there any conditions for earning loyalty points?
Yes, there are some conditions to keep in mind when earning LPs. Here’s a clear breakdown of what you need to know.
Earning the loyalty points
- Loyalty points are earned by making real money bets only. This means you won’t get any points for using bonus funds or playing with virtual money.
- The number of points you earn depends on how much you wager. The bigger the bet, the more points you get.
Exclusions and limitations
- Some games, such as video poker and virtual sports, don’t count towards earning Loyalty points.
- If you have an active bonus (for example, a free spin or cash reward), your gameplay will not add to your Loyalty points during this period. When a bonus is active, it pauses the accumulation of LPs.
Points and milestone rewards
- As you play and earn points, you can move up the Loyalty levels. Each tier has its own milestone rewards like free spins and cashback. You need to hit certain points to move from Beginner to Hero.
- Every month, Loyalty points reset, but you keep the level you reached. To stay at the same rank, you must collect the required points again within the new month.
What are the benefits I can gain from being a Loyalty Club member?
As a member of the Loyalty Club, you have the chance to earn rewards and move through different levels by playing most of Bitcasino’s casino games. The more you play, the better the benefits and rewards, making your experience even more exciting.
Here are the thrilling perks you can enjoy as a member of the Loyalty Club:
Exclusive milestone rewards
As you play and collect LP, you reach different levels. At each tier, you unlock special milestone rewards. These can include free spins, free chips, or even cashback. The higher you go in the levels, the better the rewards can be. These rewards are unique to each rank and get more valuable as you progress.
Tailored bonuses
The casino gives you tailored bonuses based on your gameplay. This means that the rewards you receive are designed just for you. Bitcasino takes into account your playing habits, preferences, and gameplay, making sure you get rewards that fit your style.
Special promotions and offers
Being part of the Loyalty Club gives you access to exclusive promotions and special offers. These are not available to everyone. You can get offers like extra free spins, deposit bonuses, or even cash rewards that help you get more out of your playtime. These perks help make your experience even more rewarding, letting you play more without spending extra money.
Cashback rewards
As a member, you can receive cashback rewards. This means that if you have a losing streak or lose some bets, you can get a portion of your losses back. Cashback is a great way to minimise the risk and keep enjoying your time on the site, as it gives you a bit of your money back, making each game session feel less stressful.
Increased points multiplier
As you move through the levels, your points multiplier increases. This means you earn more points for the same bet amount. For example, at higher levels like Master, Guru, or Hero, every wager you place gives you more Loyalty points. This helps you reach milestones quicker and earn better rewards, speeding up your overall progress in the Loyalty Club.
Is there an expiration for my Loyalty level?
Yes, your loyalty level expires each month if you don’t maintain the required loyalty points. Here’s what you should take note of:
Monthly reset of points
Every month, your loyalty points will reset to zero. This means your points from the previous month don’t carry over to the next month. However, you will still keep the benefits of your current tier for that month.
How to keep your tier
To maintain your loyalty level, you must earn the same amount of points or more as you did before. When you don’t collect enough LPs in a given month, your level will drop to the next lower tier.
For example, in January, you reached the Master level by collecting 30,000 points. When February starts, your points reset to zero, but you keep the tier until the end of this month. If you don’t collect 30,000 points again by the end of February, you will drop to Expert level on March 1st.
Can Bitcasino cancel my Loyalty Program membership?
Yes, Bitcasino has the right to cancel your Loyalty Program membership if certain issues occur. Here’s what you need to know:
Cancellation due to improper setup or abuse
If the casino finds that a reward or promotion in the Loyalty Program was set up incorrectly or if it is being exploited in any way, Bitcasino has the right to cancel it. This includes situations where the reward is used in a manner it wasn’t intended for, such as unfair betting patterns or misuse of bonuses.
Exploitation of the program
Suppose you try to manipulate the system or abuse the Loyalty Program by using unfair methods, such as making multiple accounts or colluding with other users to gain rewards. In that case, the site may choose to cancel your membership. Their team will investigate these cases and take the right action.
What happens if your membership is cancelled?
If your Loyalty Program membership is cancelled, you may lose any unclaimed rewards or bonus points earned. Further, withdrawal requests related to the cancelled rewards could be declined, and any linked rewards or bonuses may be deducted from your account.
The decision to cancel your membership is solely at the casino’s discretion. Their team will determine whether the reward has been set up incorrectly or exploited. When they find any breach of the rules, they have the right to take action, which could include cancelling the membership.
To keep your membership active, it’s crucial to follow all the Bitcasino Loyalty terms and conditions. Always play fairly and make sure you are not violating any rules. This way, you can continue to enjoy the benefits of the program.
Who can I contact for help with Bitcasino's Loyalty Program?
If you need help regarding the Loyalty Program, there are a few ways you can get assistance. Here's how you can reach out for support or find answers:
- Email support: You can contact the platform’s customer support team at [email protected]. This is a great option if you need detailed help or have specific questions.
- Live chat: You can also use the live chat directly on the website. This is the fastest way to get real-time support from an agent. Just click the chat icon on the site and ask your question.
- Instant answers: If you prefer to find answers on your own, you can visit Bitcasino’s Help Centre. It’s full of useful articles and guides that can answer many common questions about the Loyalty Program and other aspects of the casino.
- Blogs and FAQs: In the casino, you can also read blogs and FAQs for helpful tips or to learn more about how the Loyalty Program works.
Get the most out of the Bitcasino Loyalty program terms today!
Knowing the Bitcasino loyalty terms is key to enjoying your time at the casino. When you understand how the program works, you can earn more points and move up the levels faster. This means you can enjoy even better rewards and take the full potential of your gameplay. So, start playing today, gather those points, and work your way up to unlock great bonuses!
Frequently Asked Questions (FAQs)
Level-up rewards are unlocked when you reach certain points in the Loyalty Program. As you play and earn LPs, you move up through the loyalty tiers, and each level gives you new and better rewards.
No, you cannot directly withdraw your loyalty points. However, you can use the points to unlock rewards or bonuses, which you can then use to enjoy more games or get cashback.
Most of the time, you can use your loyalty bonus on a wide range of games. However, some rewards may only be valid for specific types. Always check the terms to be sure.
Milestone rewards are given as you progress through different levels. Each time you reach a new rank, you unlock milestone rewards, which can vary from free spins to cashback.
There is no set cap on how many points you can earn in the Loyalty Program. The more you play, the more LPs you can collect, and the higher your level can go, unlocking bigger incentives.
Yes, your points reset at the start of every month. However, you will keep your level and perks for the current month and next. If you don’t reach the required points by the end of the next month, you may drop one level.
You can earn loyalty points on most games that involve real money bets. However, certain games, like poker or virtual sports, don’t contribute to loyalty points. Always check if a game counts toward the program.
You can check your loyalty points and see your progress by going to the Loyalty Club tab in your account profile. It shows your current points, level, and available rewards.